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Job Description:
- Specialize in IT System / Fraud Detection System
- Maintain and monitor Fraud Detection System to maintain High Availability and Service Level Agreement of the system.
- Oversee all day-to-day system performance and availability / administrations / health checks current systems, especially on service of the application.
- Analyze and report computer network / servers / application anomalies within the system.
- Maintain incident documentation, participate in post-mortems, and write incident reports.
- Maintain system documentation and participate in change requests.
- Support staff and end users with resolution of systems issues, malfunctions, or software problems.
Requirement:
- Minimum 1+ years of experience in related fields (System Engineer/ Technical Consultant/ related field).
- Proven working experience in IT systems administration, support, configuration.
- Experience in a Fraud Detection System, SAS system, or any enterprise fraud system is a plus.
- Strong troubleshooting and adaptability skills.
- Strong understanding of log analysis and reporting.
- Expertise in scripting/programming especially Bash, Java, and Python.
- Good understanding of IT system architectures, protocols, and flow.
- Excellent experience on SQL Query, especially DB2 or PostgreSQL.
- Good understanding of major operating systems, especially Linux, UNIX, and Windows.
- Experienced in collaborating with vendors and customers on outage situations and providing direction to internal teams and customers on recovering services effectively.
- Ability to configure, implement or perform change management on IT System.